Securus Technologies Impact on the Prison World.

Securus Technologies is an American technology company dealing with civil, criminal and government information management solutions. The company founded in 1986, serves approximately two thousand, six hundred correctional facilities in over forty-five states of the District of Columbia, Mexico and Canada. Law enforcement agencies and correction agencies rely on Securus Technologies for innovative and comprehensive technical solutions to their daily tasks.


Securus has diversified its effort from being an inmate telecommunications fund to a global communication company. Their new software and hardware solutions have modernized jail operation processes while providing investigative solutions keeping the detainees and other work personnel safe. The company has unraveled the Phone that would eventually phase out traditional powered AC terminals. The phone is said to be the new standard due to its small form factor and the various power options involved.


Securus Technologies is superior in a lot of ways. Firstly, the company on a daily basis gathers collective intelligence from law enforcers and correctional agencies worldwide. The information gathered provides different services allows close monitoring of inmates from pre-incarnation to post-reincarnation to determine parole eligibility. The company has also won itself more than one hundred and forty patents making it a leader in the industry. The inmate’s Grievance form is one such innovation that has all manners of requests. Changing of the form by detainees is easy and takes a few minutes since it’s all on e-paper. Time is saved from the automation of these service allowing correctional facilities to focus on more demanding tasks.


Securus Technologies deep commitment to the improvement of lives have seen them take on more social responsibility. Inmate education including but not limited to religious education; craftmanship has seen it’s placement on the frontline with corrections and law enforcement. Prisons have become more efficient in their prevention and solving of crimes through the help of Securus.


Securus Technologies in Detection of Crimes

Our company is now leading in the provision of crime detention solutions using technology. We provide criminal and civil justice through monitoring, correction and public safety. Our headquarters is in Dallas and serve more than 2 800 law enforcement agencies, public safety and correction agencies. We help more than 1 200 000 inmates in many parts of North America. Our services range from biometric analysis, monitoring of services and products, emergency response, information management and above all making world a safe place to live in.


Recently, we received accreditation from BBB (Better Business Standards) with excellent ratings. We received these ratings because of the quality services as well issues that we always print. Our company responds quickly towards problems by addressing promptly market disputes in tremendous and professional faith. We protect all kinds of data collected against fraud and mishandling. We also receive information that only matters and respect preference of our clients regarding on how this information collected will be used. We also strive in approaching business transactions, market disputes with a high level of integrity.


For maximum improvement of customer service, we acquire 220 seats house domestic call center to serve more than 2.5 million family and friends of inmates. This action always gives our firm strength to receive comments from our facility customers. One facility customer recognizes our firm because of excellent service and gives out the suggestion that we get along with Investigator Pro to stop future crimes and recover illegal assets such as weapons, cash, and drugs.


How Securus Technologies Helps Officers Fight Crime

When me and my fellow officers received the call that we had a fugitive in town robbing banks, we drop everything and focus all our efforts on the case. The reason being is that this suspect was using a weapon and increasing his demands, and if we did not get him off the street soon he may actually use the weapon on an innocent bank employee. The only solid lead we had was this suspect was only robbing the same banks over and over, but every other lead dried up.


We simply could not be waiting at the banks for the suspect, he would go a month sometimes without anything, then hit four banks in a thirty minute period and disappear. We simply could not rely on luck, we had to create our own luck. One thing that we did have going for us was that we knew this suspect had friends in prison, and we were going to get them to help whether they realized it or not.


Securus Technologies placed a new call monitoring system in our local jail that officers used to listen to what the inmates were saying to family and friends. One thing about criminals that is consistent, they simply love to talk about things related to criminal activities. Securus Technologies is in over two thousand prison systems and the motto of the company is making the world safer, something my team can relate to.


Hours after scanning the LBS software for leads, we picked up a conversation from an inmate talking about him being given money with red dye on it. He was wondering how to clean it, we knew he got the money from one person of interest. As we listened more intently, we were able to put a name to the face we were chasing, and thanks to Securus Technologies caught our suspect.


Using Securus Technologies Inmate Call System to Prevent Crimes

Even though a criminal is in jail, that does not mean that they have stopped their life of crime. In my three decades working as a corrections officer in our local jail, I can tell you from experience that many inmates commit far worse crimes in jail, and go from being sentenced a few years to never getting out of jail again. The crimes these inmates are involved in run from drug use, violence, to murder. My job is doing whatever possible to make the jail safer for all.


One way that we lessen the likelihood of violence in the jail is by meeting and checking visitors for any contraband. Physical checks and well as x-rays allow us to make certain these visitors can not pass anything to the inmates. Even something as innocent as a metal spoon, in the hands of the inmate could be sculpted into a weapon. Surprise cell inspections are vital too in our efforts to try and keep these inmates from hurting anyone.


A new tool that we have in our never-ending quest to make the jail safe is the inmate communication system. Securus Technologies recently upgraded the equipment and trained the officers on how to use the LBS software. The CEO of Securus Technologies, Rick Smith, says that his Dallas TX based company is committed to making the world a safer place for everyone. All one thousand employees of Securus Technologies follow that same objective each day.


With the new inmate call system in place, me and my fellow officers are now able to listen in on inmate calls in a new way. We can decipher calls and find out when these weapons are coming to the jail, who is bringing them in, where the inmates are hiding them, and who then intend to use them on. The best part, the inmates don’t realize their coded take is actually helping us.


Top Customer Service Award Is Given To Leading Inmate Communications Provider

Securus Technologies is a popular inmate regulations provider that offers their customers a stable inmate communications platform. They were once responsible for monitoring and surveillance of inmate calls under government mandate alongside the local Public Utility Commission. They have allowed their customers to save more money and spend less time commuting to a correctional facility with technological features that aren’t offered by competitor networks. Securus offers their customers an easy registration process by registering for an account through their website. You must be eighteen years of age or older and have a valid credit or debit card to apply.


Securus Technologies Wins Prestigious Customer Service Award


Securus has over 12,000+ IT professionals that are highly trained in customer service and telecommunications security. They ensure that their customers receive a professional and immediate response to their questions and concerns. Their high level of customer service has helped them win the highest customer service award in the industry. A top panel of over seventy five judges have decided to announce them as the proud recipients of the prestigious Stevie Award. Securus is dedicated to customer support, feedback, and being attentive to their customers needs at all times. They understand how important it is for you to stay connected to your love ones in a correctional facility.


Securus Technologies Features


Remote Visitation


Remote visitation is a popular features available through Securus and Vimeo. It allows inmates and their family members to have face-to-face interaction over the internet. This feature is available for a one time small processing fee each time you choose to visit.


Inmate Voicemail


Do you have an important message for your love ones in a correctional facility? Inmate’s can now check their messages at any time through an access account available through their commissary.


Securus Corrects Inaccuracies in Global Tel Link’s (GTL) Press Release

Securus Technologies is a champion among the most capable providers of criminal and common justice advancement solutions in the United States. The association, through their fundamental objective, has worked to upgrade investigations, public safety and monitoring activities. As demonstrated by a current restorative discharge, the association has issued different changes to GTL in an open articulation.

As demonstrated by the association, GTL has official articulations which are erroneous and misleading thus, Securus Technologies attempting to get them remedied in the correct technique. Since Securus found these announcements clearly tricky to general society, they have hoped to have the issues changed in the most proper way. The essential target for the discharged official statement is to have the association overhaul cost of their improper statements.

GTL understands about the way the court techniques are outstandingly long. Really, the real approach will wind up wasting of dollars. Furthermore, it might take long to have the court case terminated. Along these lines, the Securus does everything conceivable to examine the legitimacy of the association to manage the legitimate issues affecting the association in the best ways. As to the best regale of the association, Securus is worried over the decision the association has presented over the defense if it has any sense concerning time and money. Subsequently of good financial practices, the association is particularly anxious to drop the court case and take after the best legitimate techniques to have their cases dropped.

Richard A. Smith, while reacting to the official explanation issued by GTL, said that he would be happy to notice that the association works to reinstitute their advancement concerning their GTL test before the season comes to end. Even though, it is extraordinary that the Securus association is working towards manageability in guaranteeing that the quandaries are dealt with in a dependable way.


Securus Offers Video Calls And Pro Investigator

Securus is the best place for us to place video calls to our friends and family, and we are all doing it in tandem because these people all need someone to talk to. That is why we get together to talk to the boys from the community about the things that they have done to get them where they are. We know that there are a lot of people who need connection in prison, and we want to keep calling because at least we can see them on the phone when we call.

The best part of this for us is that we also know about the Pro Investigator that is being used by Securus to help the police find people who are still trying to find people who might perform criminal acts in prison. They use their technology to get us connected, but they also use their technology to help us understand what is going on inside the jail. It is a blessing for us, and we know that it will help stop all the gang activity that is taking our boys off to the prisons.

Learn more at about Securus.

I have a nephew who is still in prison to them day, and I have used Securus for a long time to talk to him. I know that he needs all the support that he can get, and the only way to give it to him is to make sure that I am calling in and talking to him. We check on a lot of people who are most in need of help, and I believe that we have a much better chance of finding what we need to care for this community. My nephew needs to hear from, and the boys from the community will begin to learn how to live on the outside.

Securus Video Visitation – Homework from Securus Technologies on Vimeo.

ConnectUs Securely Expedites Correctional Facility Paperwork

Recently the Better Business Bureau leveled an A+ business rating at Securus Technologies, and once their exceptional innovative input to correctional facilities is understood, it’s easy to see why.

As far as public safety is concerned, Securus Technology may have just completed the single most effective measure of recidivism diminishment ever taken. The reason is consolidated expenses.

Through ConnectUs Automated Forms, a new platform developed by Securus to streamline operations at corrective facilities, a third of a billion dollars may be saved nationally every year. Here’s how the numbers break down.

On average, an inmate files 13.8 complaints and grievances forms every month. If it takes supporting staff only five minutes total to deal with that form, over the course of a year, a single form ends up being worth an hour’s time. At 13.8 forms a month, over twelve months, sixty minutes has been devoted per form on average. With this numerical relationship in mind, it’s possible to come up with an estimate of lost time in an institution simply by multiplying the number of prisoners by the average number of monthly forms. The result in a facility with only 100 inmates is 1,380 man hours. Every year, such a facility spends 1,380 hours just filing unnecessary, antiquated, twentieth century paperwork. At $20 an hour, that’s $27,600 a year. Now, a correctional facility has medical paperwork, printing costs, materials costs, storage costs, sign-up sheets, incoming paperwork, outgoing paperwork–the list is practically endless. As an estimate, $27,600 in yearly savings from ConnectUs is low. Really, $50,000 for an institution of 100 inmates is not unreasonable. This translates to $500 in savings per inmate per year. Securus Technologies caters to some 1.2 million inmates. If all of them were categorized under ConnectUs, potential savings could top $600,000,000, or .6 billion.

By consolidating paperwork, Securus has the potential to save enough money that proper rehabilitation programs can be designed and implemented, with the potential to substantially curb recidivism.