Recently the Better Business Bureau leveled an A+ business rating at Securus Technologies, and once their exceptional innovative input to correctional facilities is understood, it’s easy to see why.
As far as public safety is concerned, Securus Technology may have just completed the single most effective measure of recidivism diminishment ever taken. The reason is consolidated expenses.
Through ConnectUs Automated Forms, a new platform developed by Securus to streamline operations at corrective facilities, a third of a billion dollars may be saved nationally every year. Here’s how the numbers break down.
On average, an inmate files 13.8 complaints and grievances forms every month. If it takes supporting staff only five minutes total to deal with that form, over the course of a year, a single form ends up being worth an hour’s time. At 13.8 forms a month, over twelve months, sixty minutes has been devoted per form on average. With this numerical relationship in mind, it’s possible to come up with an estimate of lost time in an institution simply by multiplying the number of prisoners by the average number of monthly forms. The result in a facility with only 100 inmates is 1,380 man hours. Every year, such a facility spends 1,380 hours just filing unnecessary, antiquated, twentieth century paperwork. At $20 an hour, that’s $27,600 a year. Now, a correctional facility has medical paperwork, printing costs, materials costs, storage costs, sign-up sheets, incoming paperwork, outgoing paperwork–the list is practically endless. As an estimate, $27,600 in yearly savings from ConnectUs is low. Really, $50,000 for an institution of 100 inmates is not unreasonable. This translates to $500 in savings per inmate per year. Securus Technologies caters to some 1.2 million inmates. If all of them were categorized under ConnectUs, potential savings could top $600,000,000, or .6 billion.
By consolidating paperwork, Securus has the potential to save enough money that proper rehabilitation programs can be designed and implemented, with the potential to substantially curb recidivism.